![]() (Other email clients, including Outlook for Mac, cannot access the Archive. Clicking on it will open it, and you will find your archived email stored safely within the same folder it was in when it was archived. Head back to the Mail, Contact, Calendars and then select the Add Account option. There might be some issues in POP or IMAP settings of your account. On your device, head to Settings > Password & Accounts. ![]() In Outlook for Windows or Outlook Web App (Webmail), scroll down on the left side below your list of folders you will find a second mailbox called either "Archive" (in Outlook) or "In-Place Archive" (in OWA). Why do Emails Disappear Suddenly Issues in configuration settings. Can you please help, I have lots of important emails that I need. Why do I only have mail for the last year Wheres the rest The email system. ![]() This has happened on my laptop, iPhone and ipad. This will expand the folder structure, making those sub-folders visible again. The email system automatically archives all email older than 18 months this is done on a continual basis, so that almost as soon as a message reaches its 18th month, it is archived. All of my emails have recently disappeared from my inbox, only showing the last two days. Why do I only have mail for the last year? Where's the rest? This will expand the folder structure, making those sub-folders visible again. Outlook Web App and Outlook often do not show these sub-folders until you tell it that you want to see them to do this, look for a small "triangle" icon to the left of the "parent" folder (the one the others are inside of) and click on it. This is usually caused by these folders being "sub-folders" of another, i.e. ![]()
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